Did you know you can track your order 24/7? Click the button below to check your shipment status now.
The exact location of the driver may not be shared for safety reasons. Instead, you will see status updates such as “Picked Up.”
How to Track Your Car Shipping Order
Tracking your car shipping order has never been easier. We provide real-time updates so you can stay informed every step of the way. Here's how you can track your vehicle:
Step 1: Visit the tracking page on our website.
Step 2: Enter your unique order number in the designated field.
Step 3: Click ``Track Order`` to view the current status of your shipment.
Real-Time Tracking Benefits
Our real-time tracking system helps you stay in the loop. Here's what you can expect from the tracking system:
Real-Time Updates: Get immediate updates as your vehicle progresses through each stage of the shipping process.
Accurate Delivery Estimates: Know when your car will arrive at its destination.
24/7 Access: Track your car anytime, from anywhere, using any device.
Transparency and Peace of Mind: Stay informed with clear and timely information about your vehicle's journey.
What Information is Provided During Tracking?
Our tracking system provides comprehensive updates, including:
Status Updates: Key milestones, such as pick-up, in-transit, and delivery.
Estimated Delivery Time: Approximate time when your car will reach its destination.
Shipping Vehicle Details: Information about the transport vehicle and the driver's contact details.
Common Tracking Issues & How to Resolve Them
ometimes, you may encounter issues with tracking, such as missing updates or delays. Here are a few common issues and how to resolve them:
No Updates: If you're not receiving updates, make sure the order number was entered correctly. If the issue persists, contact our customer service team for assistance.
Delayed Delivery: If your delivery is delayed, it's usually due to factors like traffic or weather conditions. Rest assured, our team is always working to get your vehicle to you as soon as possible. You can check the status online or reach out to our support team for further information.
Incorrect Information: If any information looks incorrect, please contact us immediately, and we'll resolve the issue.
Why Customers Trust Navi Auto Transport Tracking
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✅ 98% of Navi customers receive proactive updates before they ever need to ask.
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✅ 92% of shipments are picked up within the promised window.
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✅ 99% of customers report they always knew where their vehicle was during transport.
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✅ 24/7 support available by SMS, email, and phone for tracking questions
📊 Timeline: How Navi Tracking Works
Step 1: Pickup Confirmation
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Once your vehicle is assigned to a carrier, Navi confirms the pickup date.
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You’ll receive driver details and estimated arrival time.
Step 2: Vehicle Pickup
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On pickup day, the driver contacts you before arrival.
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You’ll get confirmation once your car is loaded.
Step 3: In-Transit Updates
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During transport, Navi provides updates at each major milestone.
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Customers can receive notifications via SMS, email, or by checking our tracking portal.
Step 4: Real-Time Location Checks
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Many of our carriers are GPS-enabled.
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Even when GPS is not available, dispatchers provide verified updates from the driver.
Step 5: Delivery Scheduling & Confirmation
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Prior to arrival, you’ll be notified of the delivery window.
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Final delivery is confirmed with inspection + proof of delivery.
📊 Standard Industry Tracking vs. Navi Auto Transport Tracking
Table Content
| Feature | Standard Industry Tracking | Navi Auto Transport Tracking |
|---|---|---|
| Pickup Confirmation | Basic phone call from driver (if any) | Full confirmation with driver details + scheduled pickup time |
| In-Transit Updates | Rare or only if customer asks | Proactive updates at each milestone (pickup, in transit, delivery scheduling) |
| GPS Tracking | Limited – many carriers don’t offer it | Many carriers GPS-enabled + verified updates from dispatch |
| Communication Channels | Mostly phone only | Multi-channel: SMS, email, tracking portal, phone support |
| Delivery Notification | Sometimes last-minute call | Advance delivery window + final confirmation + proof of delivery |
| Peace of Mind | Customers often feel “in the dark” | Customers always know where their vehicle is and when it arrives |
Why isn’t my tracking updating?
Sometimes updates are delayed due to carrier check-ins, network issues, or rural coverage gaps. If your status hasn’t refreshed in a while, your vehicle is still moving as planned, and updates will appear as soon as new information is available.
Can I get SMS/email notifications?
Yes. You can opt-in for real-time SMS or email notifications to get updates at every milestone — pickup confirmed, in transit, ETA, and delivery. Contact our support team if you’d like us to enable this for your order.
What if my delivery is delayed?
Delays are rare but can happen due to weather, traffic, or mechanical issues. If a delay occurs, we’ll notify you immediately with a new ETA and keep you updated until your vehicle arrives.
Who do I contact if I need help?
If you have questions about your shipment, contact Navi Auto Transport customer support at (218) 210-2147 or email support@naviautotransport.com. We’re here to help 7 days a week.
Do auto shippers provide real-time tracking updates?
Yes, many carriers now offer real-time tracking via GPS or status updates. Navi Auto Transport provides regular updates through phone, text, or email, and some routes offer live GPS tracking so you always know where your vehicle is.
Can I track my car during shipping?
Yes. With Navi Auto Transport, you can track your car during the entire shipping process. Once your vehicle is dispatched, you’ll receive a tracking link or direct updates from our support team. This allows you to see when your car is picked up, where it is during transit, and when it’s scheduled for delivery.
Do car shipping companies use GPS tracking?
Not all car shipping companies provide GPS tracking, but Navi makes it simple. Many of our carriers are equipped with GPS, and our team combines this with proactive updates to keep you informed. Even if a truck is not GPS-enabled, our dispatchers and customer support specialists provide verified status updates so you always know where your car is.
How often will I get updates?
Navi customers receive regular updates throughout the shipping process—from pickup confirmation to in-transit status checks and delivery scheduling. Typically, you’ll hear from us at each key stage, but you can also request updates at any time by phone, text, or email. Our goal is to make sure you never feel “in the dark” about your vehicle’s location.