How do I track my order?

Go to Track Your Order and enter your Navi order number plus the booking email or phone. You’ll see status, pickup window, and ETA.

How can I change my pickup or delivery date?

Contact support as soon as possible. We’ll review carrier availability and provide updated windows or expedited options if needed.

Where can I find my documents and receipts?

Your confirmation email includes your invoice and terms. The Bill of Lading is provided at pickup and delivery. Ask support to resend anything you’re missing.

What payment methods are accepted?

Broker fees can be paid electronically; the assigned carrier may accept certified funds or card at delivery per your confirmation.

What if my street can’t fit a large truck?

We’ll coordinate a safe nearby meeting point such as a wide street or lot if direct access is restricted.

How do I file a support request?

Use the contact form or call the number on your confirmation. Include your order number, pickup/delivery cities, and a short description of the issue.

Auto Transport Help

Comprehensive Auto Shipping Help Center for All Your Car Questions

Get a free Quote

Ship FROM

Ship TO

Transport type:

Open Enclosed

Vehicle Details

Vehicle Condition:

Running Non-running

Vehicle Transport Information

If you're looking for auto transport help, you've come to the right place.

Welcome to the Navi Auto Transport Help Center, your go-to resource for all things related to vehicle shipping. Whether you’re new to auto transport or looking to ship multiple vehicles, our shipping experts are here to guide you through the process. We cover everything you need to know about how the auto shipping works, ensuring a smooth and stress-free experience.

We are here to answer all of your transport questions

How the Auto Shipping Process Works

Comprehensive Auto Transport Help and Resources

Shipping your vehicle with Navi Auto Transport is simple and efficient. Here’s an overview of the process:

Get a Quote: Start by using our online tool to receive a free, no-obligation quote. We pride ourselves on offering transparent pricing with zero dollars upfront.
Book Your Shipping: Once you’re satisfied with the quote, you can book your order and schedule your door-to-door vehicle pickup.
Vehicle Pickup: Our carrier network—consisting of over 25,000 vetted professionals—will handle your vehicle with care during the pickup process.
Transit and Tracking: Whether you choose open car transport, enclosed auto transport, or express car shipping, you can track your vehicle throughout the journey.
Delivery: Your vehicle will be safely delivered to the destination on time, with options for door-to-door services for multiple vehicles.

Auto Shipping Options for Every Need

We offer flexible shipping solutions to meet your specific requirements:

Open Car Transport: The most common and affordable method for shipping standard vehicles.
Enclosed Auto Transport: Provides added protection for high-value or classic cars.
Express Car Shipping: Fast and efficient shipping when you need your vehicle transported quickly.

If you have a question how to transport a car, let Navi knows

How Long Does It Take to Ship a Vehicle?

The transit time for shipping a vehicle depends on several factors, including the distance and route. Typically, shipments within 500 miles take 1-3 days, while shipping across the country can take 5-9 days. We will provide an estimated delivery window at the time of booking, ensuring you have full visibility into your vehicle’s transport timeline.

Shipping on a Tight Budget?

At Navi Auto Transport, we understand that you may be working with a limited budget. We offer competitive rates and no upfront costs to make vehicle shipping affordable for everyone. Our team will help you find the best solution for shipping your vehicle on a tight budget without sacrificing quality or service.

Our Vast Network of Vetted Carriers

We partner with a vast network of over 25,000 vetted carriers who are fully licensed and insured to transport your vehicle safely. Whether you're shipping a car locally or across the country, you can trust that our team has the expertise to handle any shipment with professionalism.

Need More Help? Ask Our Shipping Experts

Our dedicated team of shipping experts is always ready to assist you with any questions you may have about the auto transport process. Whether you’re curious about costs, need help deciding between open transport and enclosed transport, or want more information about scheduling your shipment, we're here to help.

Frequently Asked Questions

How much does it cost to ship a car?

On average, shipping a car costs $1,200–$1,500 for cross-country transport and $500–$800 for shorter routes. Rates depend on distance, vehicle size, and transport type (open vs. enclosed).

Is my vehicle insured during transport?

Yes, all shipments are fully insured under the carrier’s policy, giving you peace of mind.

Can I ship more than one vehicle?

Yes! We offer door-to-door services for multiple vehicles and can accommodate large shipments for families, dealerships, or businesses.

Ship With Confidence — 7-Day Price Lock Guarantee

Tired of bait-and-switch pricing? Navi Auto Transport guarantees your quoted price won’t change by more than $200 within 7 days of booking.

Navi vs. The Competition: No Hidden Fees, No Surprises

Broker	Advertised Price	Final Price	Upfront Payment	Guarantee
Montway	$1,000	$1,350	$0	None
Sherpa	$1,100	$1,150	Yes ($300)	Price Lock
Navi Auto auto transport	$1,049	$1,049	$0	7-Day Lock