Last Updated: March 4, 2026

At Navi Transport Services LLC, a Delaware limited liability company doing business as “Navi Auto Transport” (“Navi,” “Company,” “we,” “us,” or “our”), we value your privacy and understand its importance. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website located at https://naviautotransport.com/ (the “Site”) or use our services.

By using the Site or our services, you agree to the practices described in this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

Minors

This Site is intended for individuals who are 18 years of age or older. We do not knowingly collect personal data from individuals under the age of 16. If you are under 16, please do not use the Site or provide personal information.

Types of Data We Collect

We collect various types of information in order to provide our services.

Personal Data You Provide to Us

“Personal Data” refers to information that identifies or could reasonably identify an individual.

When you request a quote, book services, or interact with our Site, we may collect:

Name
Email address
Phone number
Pickup and delivery addresses
ZIP code
Vehicle information (make, model, year, operability)
Shipping details
Communications with our team

If you apply for a job with us, we may collect:

Resume
Employment history
Education history
Salary expectations
Skills and qualifications

Payment Information

When you purchase services, we may collect payment information including:

Credit card details
Billing address
Payment method information

Payment information is processed through secure payment processors and handled in accordance with applicable payment industry standards.

Information Automatically Collected

When you use our Site, certain information may be collected automatically, including:

IP address
Device type
Browser type
Pages visited
Referring website
Access times
Interaction with the Site

This information helps us understand how users interact with our Site and improve our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic.

Cookies may be used for:

Website functionality
User preferences
Security
Analytics and performance measurement
Advertising effectiveness

If you prefer, you may disable cookies through your browser settings. However, doing so may limit some functionality of the Site.

We also use analytics tools such as Google Analytics to better understand how users interact with our Site.

Communications and Customer Support

If you contact us through email, phone, chat, or other communication channels, we may collect and retain those communications to assist you and improve our services.

Customer service calls may be recorded or monitored for quality assurance and training purposes.

Consent to Communications

By providing your phone number through our Site or services, you consent to receive communications from Navi Auto Transport, including:

phone calls
SMS text messages
prerecorded or artificial voice messages
communications made using automated dialing systems

These communications may include:

shipment updates
order confirmations
customer service messages
billing notices
marketing communications

Consent to receive communications is not a condition of purchase.

Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP to any message.

How We Use Your Information

We use the information we collect for purposes including:

Providing transportation brokerage services
Processing quotes and orders
Customer support
Communicating shipment updates
Processing payments
Improving the Site and services
Preventing fraud and unauthorized activity
Marketing and promotional communications
Compliance with legal obligations

Data Retention

We retain personal information only for as long as necessary to:

provide our services
comply with legal obligations
resolve disputes
enforce our agreements

Retention periods may vary depending on the type of data and applicable legal requirements.

Disclosure of Information

We do not sell or rent personal data to third parties.

We may share information with:

Service Providers

Trusted service providers who assist us in operating our business, such as:

website hosting providers
payment processors
analytics providers
customer communication platforms

These providers may only use personal data for the specific services they perform for us.

Sharing excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Legal Compliance

We may disclose information when necessary to:

comply with legal obligations
respond to subpoenas or legal requests
protect our rights or property
prevent fraud or illegal activities

Corporate Transactions

If our company is involved in a merger, acquisition, reorganization, or sale of assets, personal information may be transferred as part of the transaction.

Third-Party Links

Our Site may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage users to review their privacy policies.

Do Not Track

Our Site currently does not respond to browser “Do Not Track” signals.

Protection of Your Information

We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet can be guaranteed to be completely secure.

California Residents (CCPA / CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

These rights may include:

Right to know what personal data we collect
Right to request deletion of personal data
Right to correct inaccurate information
Right to opt out of sale or sharing of personal data
Right to limit use of sensitive personal data
Right to non-discrimination for exercising privacy rights

To exercise these rights, you may contact us at:

Email: support@naviautotransport.com

Phone: (302) 217-6438

We may verify your identity before processing requests.

We do not sell personal data for monetary consideration.

Nevada Residents

Nevada residents may request that we refrain from selling personal data under Nevada law. To submit such a request, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of the Site after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or your personal data, you may contact us at:

Navi Transport Services LLC

(d/b/a Navi Auto Transport)

Email: radion@naviautotransport.com

Phone: (302) 217-6438