Everything You Need to Know About Car Shipping
1. Get a quote and book an order
If you want to know how to ship a automobile across the country, the initial step is to get a quote. Reach out to us today and receive your free instant quote. Use our instant online quote calculator, all it takes is just a couple of minutes of your time. Alternatively, you can directly speak with our shipping advisors.
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When you contact us to find out how to move a car, we will request a few simple details. You will be asked to provide the pickup location (city and state) as well as the desired delivery location (city and state) for your vehicle. Additionally, we will need the make, model, and year of the vehicle. We also need to know if the vehicle is in a running condition, along with your preferred to ship your car, and when it will be ready for pick-up. In the auto transport industry, this is known as the First Available Pick-up Date.
Once you have received a price, you can proceed to the next step in the car transportation process, which involves making a booking. You do this in one of several ways. The simplest method is to click on the link provided in the email we sent to you. Additionally, you can schedule your booking by directly calling us.
When you’re working out how to move a car, another important aspect to consider is the payment method for the auto transport service. To provide flexibility, we offer two payment options for you to choose from.
Discounted Price
We collect a small partial payment from your credit or debit card when we confirm your booking. The remaining balance is paid upon the successful delivery. For your convenience, the final payment can be made to the driver using cash, a money order, or a cashier’s check.
Regular Price
We collect the total amount when we confirm your booking. You can pay with credit or debit card, or via PayPal. Rest assured that once the payment is made, there will be no further charges upon the delivery.
Once your booking is confirmed, it’s time for us to work our magic. Through our extensive network, we have established connections with reputable and thoroughly screened carriers. We’ll soon be able to find one that meets your requirements. We’ll contact you to let you know when we’ve found a suitable carrier so that we can confirm the details, we will let you know more about how to ship it, and finalize your pick-up date. You will receive an email containing the contact details of the assigned carrier.
2. We pick up your vehicle
The carrier assigned to your shipment will contact you a few hours in advance to let you know they’re on their way. It is important for you to confirm whether commercial trucks can access the designated pick-up location. Before the carrier contacts you, we recommend conducting a quick inspection to identify any potential obstacles such as restrictions, overhead power cables, or low-hanging branches that could hinder the truck and trailer from safely accessing the area.
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If any complications arise, there is no need to worry as alternative arrangements can be easily made. For instance, you might be aware of a nearby street with ample space where you can meet the carrier. Alternatively, a pick-up at your workplace or a nearby parking lot could be a more convenient solution.
Upon the carrier’s arrival, both parties inspect your vehicle together to identify any pre-existing damage such as dents, scratches, or dings. These findings are recorded on the Bill of Lading and then sign it to confirm you’re happy with the information. A copy of this document will be provided to you for your records. When your vehicle is delivered, you will need this document to compare and verify its condition.
All the necessary documentation is now complete, you are just one step away from moving to the third step of car shipping. However, before we move forward, you will have the opportunity to watch the carrier as they load your vehicle onto the auto transport trailer. Once the loading process is complete, they will promptly begin their journey to the designated destination.
Throughout your car's journey, you will have the convenience of monitoring its progress at any time. We will provide you with regular updates via email, Live Chat, or phone, making sure you stay well-informed. You can also directly communicate with the driver to check on the status of your vehicle.
How can I properly prepare my vehicle for transportation?
It is recommended that you wash your vehicle before it is shipped. This allows you to an accurate evaluation of your vehicle’s condition at the time of the pick-up. Additionally, we suggest removing your toll transponder and any personal items from the vehicle.
What is a Bill of Lading (BOL)?
The Bill of Lading holds significant value as it serves multiple purposes. Apart from functioning as a receipt for freight services, it also serves as a record of your vehicle’s condition. The Bill of Lading includes essential details such as the pick-up and delivery locations, the type of automobile being shipped, and the freight amount paid for the rendered services.
Can I change my First Available Pick-up Date?
Certainly! You have the flexibility to change your First Available Pick-up Date either before or after booking. Reach out to us via phone, Live Chat, or email, and our team will assist you in making the adjustments.
3. We deliver your vehicle
The process of shipping is not overly time-consuming, and before you realize it, the carrier will be contacting you to inform you that they are just a few hours away from the delivery location. This courtesy call serves the purpose of ensuring you are available to receive the vehicle. However, if you aren't available during that time, there is no need to worry. Arrangements can be made by assigning a third party to receive it on your behalf. The only requirement is that the designated individual must be 18 years of age or older. This third party can be a colleague, neighbor, relative, or friend
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Upon unloading your vehicle, the driver will request you to carefully inspect its condition and compare it with the details mentioned in the Bill of Lading.
If you have chosen the Discounted Price payment option, this is the moment when you provide the final payment to the driver. Payment can be made in cash, through a money order, or via a cashier’s check.
Can I track my vehicle while it’s in transit?
You have the option to track your vehicle’s shipping progress through various communication channels such as phone, email, or Live Chat.