Contact Navi Auto Transport
Get a quote, ask a question, check a shipment, or file a claim. We answer every inquiry within 24 hours — usually in minutes.
Call us anytime (302) 278-4298Forbes Advisor #2 Best Car Shipping • 4.8/5 rated • BBB Accredited • MC 1646663
Pick the way you want to reach us
Four ways to get in touch — same fast response, same Navi team.
Phone
Talk to a real person. Sales and support, 7 days a week. AI assistant available overnight for quotes and updates.
(302) 278-4298 →For new quotes, written estimates, or non-urgent questions. We reply within hours during business days.
quote@naviautotransport.com →Instant Quote
Skip the wait. Get an exact price on your route in 10 seconds. No phone, no email, no upfront payment required.
Use the calculator →Active Shipment
Already booked? Track your vehicle, reach dispatch, or update pickup details from the tracking portal.
Track shipment →Reach the right team faster
Pick a department to skip the routing.
Sales & New Quotes
For pricing questions, route availability, multi-vehicle quotes, and military, student, or snowbird discount inquiries.
Dispatch & Active Shipments
For pickup coordination, driver contact, ETA updates, address changes, and in-transit questions.
Customer Support
For invoices, billing, payment methods, cancellations, and general account questions.
Claims & Damage Reports
For transport damage claims. Always note damage on the Bill of Lading at delivery and contact us within 24–48 hours.
Business Hours EST
- Monday – Friday8 AM – 8 PM
- Saturday8 AM – 8 PM
- Sunday8 AM – 8 PM
- Sales (extended)7 AM – 10 PM daily
AI-powered support is available 24/7 for instant quotes and general questions when our team is offline. Live agents resume at the times above.
Headquarters USA
Navi Auto Transport
250 N Sunny Slope Rd, Suite 200
Brookfield, WI 53005
BBB Accredited · FMCSA Registered
Quick contact questions
Most asked questions about reaching Navi.
What's the fastest way to get a price quote?
Use the instant quote calculator. Enter pickup ZIP, delivery ZIP, and vehicle details — you get an exact price in 10 seconds. No phone number required, no spam, no upfront payment. If you'd rather talk to a person, call (302) 278-4298 7 days a week.
How long until someone replies to my email?
We respond to every email within 24 hours on business days, usually faster. Urgent questions (active shipments, claims, dispatch issues) typically get a reply within a few hours. For real-time response, call (302) 278-4298.
Are you available on weekends?
Yes. Our sales and dispatch teams are available 7 days a week from 8 AM to 8 PM EST, with the sales team extending to 7 AM – 10 PM. Our AI-powered support handles quotes and general questions 24/7 when live agents are offline.
Where is Navi Auto Transport headquartered?
Our operations headquarters is at 250 N Sunny Slope Rd, Suite 200, Brookfield, WI 53005. We're a BBB-Accredited, fully licensed FMCSA broker (MC: 1646663, USDOT: 4248916) operating across all 50 states.
How do I file a damage claim?
First, note all damage on the Bill of Lading before signing at delivery and have the driver sign it. Photograph the damage. Then call (302) 278-4298 or email support@naviautotransport.com within 24–48 hours of delivery. We coordinate directly with the carrier's insurance. Full details on our claims handling process.
How do I check the status of a current shipment?
Once dispatched, you receive the carrier company name and your driver's direct number. Use our tracking portal for status updates, or call dispatch at (302) 278-4298 for direct coordination. Drivers cannot answer calls while driving, but dispatch can provide updates anytime.
Can I cancel my booking?
Yes. Cancel anytime before a carrier is assigned for a full refund, no fee. After a carrier is assigned and dispatched, a $149 non-refundable service fee applies. All cancellations must be submitted in writing to support@naviautotransport.com.
Ready to ship?
Skip the call — get an exact price in 10 seconds. Zero upfront payment. Free cancellation before dispatch.